|
Shoppers
Online: 212
|
|
Store Policies
Q: Store Policies
PAYMENTS
We gladly accept PayPal, Mastercard, Visa, American Express and Discover for all online orders.
We're sorry, but we are no longer able to accept checks or money orders due to insufficient funds and failure to mail in payments.
Please rest assured that all of your information with us will be kept private and we do not share your information with anyone. In addition, we have secure credit card processing and all information is immediately deleted once payment is processed.
When we process your credit card, it will either be through our secure online credit card merchant or the merchant we use for our retail shoppe. Please note that on your bank or credit card statements you may see either my personal name, personal email address or our business name as the merchant on your credit card or bank statements. If you have any concerns, you can always contact us at 570-965-0985.
If a payment does not accompany your order, we will try to contact you for payment. We reserve the right to automatically delete orders and reverse the items purchased back to our inventory when payment is not made on an order. Due to the high volume of orders, we cannot hold orders for payment.
SHIPPING
We ship via USPS Priority Mail only. Insurance is optional and suggested since we are not responsible for any lost or damaged items once shipped if you choose not to purchase postal insurance. You may purchase insurance by going to the Postal Insurance category on the left side of the website and purchase the amount of coverage you need to cover your order and add it to your cart.
International customers are welcome and we enjoy shipping our wares all over the world! We ship only Priority Mail International, and even though it is an option at checkout, please DO NOT select flat rate shipping boxes or envelopes. Many of our items do not fit into the small boxes and the envelopes are intended for document use only. We reserve the right to manually adjust the international shipping charges to standard Priority Mail International rates.
All items are available for immediate shipment unless marked sold. Please note that on occasion, we may make an error in the number of items in inventory and regret these errors. If this should occur, we will adjust your order accordingly and issue any refunds if you already paid for your purchase with Paypal. The remaining items ordered will be shipped to you.
Priority Mail usually takes only a few days, if not less, to arrive to your door. To speed along the process, we ask that you provide your actual United States Postal Service address, the same that you use for receiving all of your postal mail.
We take pride in our fast shipping, and orders are processed and shipped within 3 business days of receiving payment. We ship Mondays through Fridays, excluding holidays and vacations (which are rare anyway). If you need something shipped extremely fast, please feel free to contact us since we will do our best to accomodate you with additional shipping options and priority processing.
RETURNS
We love primitives and so many of our customers are new to the primitive world. What you can expect from our items that look time-worn and well-loved. They will be distressed, handpainted, stained, dirtied and grubbied, and just plain made to look very old. Some items will also be slightly different than what is pictured only because of the aging process. The look of primitives is intentional, and are not to be considered defective.
We are sure you will love your items you order from us. If for some reason you are not happy with your items, you must contact Fine Country Living Primitives through our Contact Us button within three days of delivery. All returns must be authorized and our return mailing address will be given at the time of authorizing the return. All returned items must be sent insured.
Authorized returns will then be considered for refunds if returned in the condition it was purchased, in all original packaging, unused and in resellable condition within 7 days of authorization.
Refunds will be issued via the original method of payment for the purchase price of the item minus a 20% restocking fee No original shipping costs will be refunded and the customer is responsible for shipping costs incurred for returning the insured item.
If any of these conditions are not met, an additional 20% fee will be deducted from the refund. We reserve the right to refuse any refund for returned items that are unsellable, damaged and used.
If you have any questions or concerns, kindly ask through our Contact Us button on the top left portion of this website.
CONTACT US
If you ever have any questions, concerns, or feel the need to place a telephone order, simply visit our Contact Us button on the top left portion of our website. In an effort to try to prevent spam, we are eliminating typing our email address on our website. We check our email constantly, and will be able to get back to you quickly.
Also, we are happy to be able to provide you with our business telephone number (570)965-0985. We know that many folks like to talk to human beings directly over the phone, and we are happy to provide you with our business number so you can hear our voice! We kindly ask that you contact us by telephone only Monday through Saturday, 10-5 (EST) since we reserve Sundays and evenings for family time. This is just one more way that Fine Country Living Primitives offers personal, small town hospitality and customer service!
DISCLAIMER
Candle and tart burning is a responsiblility ... please burn wisely! Fine Country Living Primitives shall not be held responsible for injuries, damages or losses resulting from the use and/or misuse of any products purchased from This site. For any matter, our maximum liability to you will be the amount of your purchase from Fine Country Living. Additionally, all products sold by Fine Country Living and also handcrafted by Fine Country Living are not intended to be used as toys or for children...they are for display purposes only. Purchasing our products signifies your acceptance of this statement and releases us from all liability.
By purchasing from our website, it is assumed that you have read and agreed to our ordering information and policies set forth on this page.
A:
.
|
|
All Rights
Reserved © 2009-2011 Fine Country Living Primitives
Website Built with
DIYeStores.com
Visits: 8217
|
|
Shopping
Cart |
|
Cart Value:
$0.00
Cart Items: 0
View Cart |
|
Search
Products |
|
Enter Keyword
and click Go to Search Products
|
|
